Terms & Conditions

Terms & Conditions

Last Updated: [Insert Date]

Welcome to Farm Fresh Meat Shops. These Terms & Conditions govern your access to and use of our website and services. By visiting our website, placing an order, or engaging with our services, you agree to be bound by these Terms & Conditions.

1. Business Information

Farm Fresh Meat Shops
Operated by Eterno Trading Enterprise
Location: Obuasi, Ghana
Email: farmfreshmeatshopsgh@gmail.com
Phone/WhatsApp: 0591757256

2. Eligibility

You must be at least 18 years old to place an order on this website. By using this site, you confirm that you meet this requirement.

3. Products & Services

We supply fresh and frozen meat products, including but not limited to:

  • Catfish (Live & Frozen)
  • Rabbit Meat
  • Tilapia
  • Ghana-made Frozen Chicken (All Parts)
  • Pork
  • Goat Meat

All products are subject to availability. We reserve the right to discontinue or limit quantities at any time.

4. Pricing & Payment

  • All prices are listed in Ghanaian Cedis (GHS) unless otherwise stated.
  • Prices may change without prior notice.
  • Payments are accepted via:
    • Mobile Money
    • Debit/Credit Cards
    • Cash on Delivery (where applicable)

Orders are only processed after payment confirmation, except for approved Cash on Delivery orders.

5. Order Acceptance

Submitting an order does not guarantee acceptance.
We reserve the right to:

  • Accept or decline any order
  • Adjust quantities based on stock availability
  • Cancel orders due to operational constraints

Customers will be notified if an order cannot be fulfilled.

6. Delivery & Pickup

  • Delivery timelines are estimates and may vary due to logistics, traffic, weather, or other factors.
  • Customers must provide accurate delivery details.
  • Failed deliveries caused by incorrect information or unavailability may attract additional charges.
  • Pickup orders must be collected within the agreed timeframe.

7. Live Animal Orders

Orders for live catfish may be subject to special handling and availability conditions.
Once delivered or collected, live products are non-refundable.

8. Cancellations, Refunds & Returns

Cancellations and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms & Conditions.
Customers are advised to review this policy before placing an order.

9. Product Handling & Storage

Customers are responsible for proper storage of products after delivery or pickup.
We are not liable for spoilage due to:

  • Delayed refrigeration
  • Improper handling
  • Failure to follow storage guidelines

10. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to disrupt website functionality
  • Upload harmful code or malicious content
  • Infringe on intellectual property rights

Unauthorized use may result in access restriction or legal action.

11. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Farm Fresh Meat Shops or its licensors and may not be reproduced without written permission.

12. Limitation of Liability

To the fullest extent permitted by Ghanaian law, Farm Fresh Meat Shops and Eterno Trading Enterprise shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits or business interruption
  • Issues arising from third-party services or payment gateways

Use of this website is at your own risk.

13. Third-Party Services

We may integrate third-party services such as payment gateways or delivery partners.
We are not responsible for the actions, policies, or performance of third-party providers.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use personal information.

15. Modifications

We reserve the right to modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.

16. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Ghana.
Any disputes shall be subject to the jurisdiction of Ghanaian courts.

17. Contact Information

For questions or concerns regarding these Terms & Conditions, contact:

Farm Fresh Meat Shops
Operated by Eterno Trading Enterprise
Email: farmfreshmeatshopsgh@gmail.com
Phone/WhatsApp: 0591757256
Obuasi, Ghana